Dear Itamar,
I am writing to you to inform you of the outstanding work Ron Eliasi has done for my
Wife and I in organizing the move of our belongings from Houston, Texas to Brisbane,
Australia. I have never met someone that is so dedicated to his customers before. As you
already know, we were ripped off by another moving company but didn’t find out until
we were already situated in Australia. All our belongings were left stranded in a storage
facility in Houston, with no way of accessing it. Before we had even signed a contract
with him, Ron went to work in gaining access to our belongings. Without even meeting
him face to face he has treated us like family, from day one.
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Dear Ron:
I wanted to thank you, Itamar and all the members of your team at FID International for helping
make our move to Italy a positive experience. As you know, I was very apprehensive about
shipping a container of household goods, furniture and our car overseas because I have heard so
many “horror” stories. Thankfully after having recently received my container, I will not count
myself among those that have a negative story to share.
Your customer service was wonderful.
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