TERMS AND CONDITIONS

Customs Clearance
On door to door , or port to door  orders our International shipping services include the service of clearing customs by a custom broker unless otherwise indicated.  The carrier will provide you with a clearance agent, who will assist you with the clearances. The service does not include the destination local government agencies fees if any, nor duties or taxes. It is your responsibility to ensure that the consignee’s name above correlates with all documentations necessary for custom clearance (ex passport, visa etc..) Origin and Destination charges assessed by local government authorities are at customer’s own expense and responsibility. You must contact your local consulate of Embassy prior to removal to confirm status and compliance with all documents necessary for clearances, and determine fees due E.g.: Duties, Taxes, Port Taxes, Value added taxes, Terminal handling charges. Although we do our best to maintain the most current custom regulations customs regulations are subject to change at any time. Any information we may have provided is a brief summary of customs regulations applicable to household goods shipments to this destination and is occasionally being provided for general guidance to assist our agents and customers. Since such regulations are subject to change without notice, It is the consignee’s full responsibility to check with the local embassy or consulate for any regulatory requirements to confirm all documents necessary for clearances, (including most current regulations), and obtain/ provide the customs clearance agent all documentation needed for custom clearance in a timely manner. In addition Customs may request you present at the port of entry/ or receiving terminal for custom clearance. This is not in our control and compliance is mandatory in certain destinations. Non-compliance with any custom clearance requirements, delays, or none payment of destination charges may result in serious custom penalties, additional destination charges and delays at your own expense. FID International cannot and will not be held liable for any costs, damage, delays, or other detrimental events resulting from non-compliance.   

For Vehicle/Boat Clearing, You must provide original title (free and clear title -no liens on title) under the consignee’s name, and signed notarized power of attorney letter (power of attorney form will be provided to you after booking), Social Security Number. The Auto can contain only a spare tire and jack.  Customs clearance time varies so additional charges such as roll over fee and demurrage may apply
Please ensure that vehicle import is allowed to your destination, and that you are in compliance with all necessary documents.  It is the consignee’s full responsibility to ensure full compliance with all necessary paperwork and documentation for the import of any vehicle, boat or motorcycle. Any fees assessed due to none compliance will be on the consignee’s account

Estimated Time of Pickup and Arrival
FID International shall not be held liable for delay caused by highway obstruction, or faulty or impassible highway, or lack of capacity of any highway, bridge, or ferry, or caused by breakdown of mechanical defects of vehicles, or equipment, or from any cause other then negligence of the carrier; nor shall the carrier be bound to transport by any particular schedule, means, vehicle or otherwise then with reasonable dispatch. The carrier reserves the right in regards to the routing, method of transportation, selection of carrier and delivery agent. The assigned carrier shall have the right in the case of physical necessity to forward said property by any carrier or route between the point of shipment and the point of destination.  Transit time will depend on your Origin and final destination & volume. If you are shipping an exclusive container from a high traffic origin to a high traffic destination transit will be faster. If you are shipping a less container load from a low traffic origin to low traffic destination, it will take longer.  Transit time is never guaranteed. The estimated time of arrival in most  cases  is not guaranteed and is only an estimate based on compiling past experience of shipping time frames to the region from the date of cleared full payment at origin or the required customs documents if applicable. LCL and consolidation shipment transit time will vary.  The learned PU and  ETA may be influenced by the carrier’s profit logistics planning as well as government agencies worldwide, their procedures and regulations (Customs, etc), strikes, equipment availability, or the unexpected such as natural disaster or war conditions. Please note that our carrier’s objective is to expedite all shipments by eliminating the costly warehousing and terminal charges. First and foremost our main goal is to provide you a timely pickup and delivery, and the excellence of service you deserve. All inquiries regarding pickup, tracking, transit and delivery must be communicated directly with the carrier.

Claims Disputes All claims must be submitted in writing to us within the allotted time. With respect to any legal proceeding arising out of this agreement, the consignee/ shipper consents to the jurisdiction and venue of any court of general jurisdiction of Broward County, Florida and any legal proceedings arising out of this Agreement shall be brought only in such courts.  By signing below the above named consignee acknowledge that Broward county Florida is a reasonable and appropriate jurisdiction for the resolution of any disputes arising out of this Agreement.

Terms of Payment In order to secure your moving date and time we require a deposit (amount indicated on page 1) payment option for deposits:  credit card, bank wire or via check by fax enclosed. You may use personal and business checks. All charges are to be paid in U.S. funds. Final Balance is only acceptable via bank wire or check by fax and is fully due on the pickup date and NO later than 5 days after the pickup date. In the event the balance is not paid within the 5 days of the pickup, FID International will initiate collection proceedings your shipment will be put on hold until all money due is cleared in our account.  In addition you will be charged an administrative   hold fee higher of $500 or 10% of the amount due. And collection costs, including and not limited to administrative collection fees, attorney fees, and late charges any pre-paid discount FID International lost due to your late payment will be charged to your account. A reminder collection fee of $100 will be added to your account each calendar month and or each time a collection follow up is issued due to late payment .All payments or adjusted balance, if any, must clear in order to exercise the ocean shipping leg and delivery. A non-sufficient check issued to FID International, will incur a minimum of 150.00 USD non-sufficient check fee.